Using AI Safely and Fairly at Work
Know what you can paste into an AI tool, who is responsible for its output, and how to catch bias.
Why this matters
Pasting customer details into the wrong AI tool can leak private data and cost you your job. A few simple habits keep you and your customers safe.
Treat Chatbots Like a Public Board
Anything you paste may be saved or read by others. Remove names, phone numbers, passwords, and private plans first, or use your employer's approved tool.
In real life: You would not read a customer's phone number and account balance out loud in a public square. Pasting them into a free chatbot is similar, because you cannot control who sees it later.
You Own the Final Result
If AI writes an email, report, or decision, you are responsible for it. Read it, fix it, and watch for unfair assumptions about people.
In real life: The AI helps you write, but you decide. If a draft has a mistake and you send it, the mistake is yours. Also check that its answers treat all people fairly.
Your practice task
Your team has started using AI for daily work. Choose the safest and fairest action in each situation.
How to do it
- Read the company rule in the box above.
- For each situation, choose the safest and fairest action.
- Think: is private data involved? Who is responsible? Is this fair?
- Press Run proof.
Practice it for free in the app. You get instant checks that show what you got right and what to fix. A lesson takes about two minutes and you can try as many times as you like.
Quick reference: Safe AI Checklist
Approved tools and clear habits keep customers, colleagues, and you protected.
Before pasting: remove names, numbers, secrets. Before sending: read and fact-check. Before deciding: look for bias.
More lessons in this course
- Clear CommandsGet short, direct answers from AI—without the extra chatter.
- Prompt Injection Explained: Protect Your PromptsUse XML delimiter tags as a defense-in-depth layer to isolate untrusted user data from prompt instructions.
- Organized FormatsTurn messy notes into a clean, organized format that other apps can read.